COVID-19 Fax Number

Customers Making Payments by Check
March 19, 2020

RDC is asking all checks to be

faxed to 585-486-7775

Or emailed to

We are all aware of the ongoing issues with the COVID-19 coronavirus and the challenges it creates for all of us.

As part of the health care supply chain, we are open for business. We will continue to pick, pack and ship products based on customer demand. However most office personnel are working from home.

To prevent any delays, please fax all payment checks to 585-486-7775 or email to

This is the only fax number that can be accessed remotely by RDC personnel working from home. For customer that pay via ACH no change in payment method is needed.

We are following Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines, as well as guidance from federal, state and local officials, to make informed decisions. We appreciate everyone’s commitment to recommended prevention methods. You can read the latest information from the CDC here:

We place the highest value on the health and security of all RDC employees and we will take additional steps if necessary, as more information emerges on this matter.

Thank you all for your dedication and efforts to RDC.

RDC Management

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